Error message about "project is invalid or corrupt and cannot be opened" Is there any recovery?

Apr 26, 2016

Hi! I got an error message when trying to open a story and the next line states that it may have been created in an earlier version of Storyline.

Is there any way to recover the information?

please help!!

3 Replies
Ali Goulet
Hi Meg,

I'm really sorry to hear about your Storyline project file, it sounds like it's corrupt beyond repair. However, there may still be a working version of your project in your temp files. Here's how to check:
1) Open this folder in Windows Explorer: %appdata%\Articulate\Storyline
2) Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop.
3) Change the file extension of the copy on your desktop from *.tmp to *.story.
4) Double-click the file to open it in Storyline.
File corruption is unpredictable, and there's no straightforward way to determine what causes it. Common causes are environmental (disk errors, power outages, improper shutdowns), viruses, failed Windows updates, and even file size (i.e., very large files have a higher risk of corrupting). You may want to consider using the preventative measures described in this article to protect your project files.

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