Error Message - File Size Exceeds the limit allowed and cannot be saved.

Jun 23, 2017

I have an MP4 file that is 210,448KB

I am trying to set a trigger to play media pointing to this file and I keep getting an error message that the file size exceeds the limit allowed and cannot be saved.

I can link the file if I set the trigger as Jump to URL, but when I try to preview the HealthStream module the SCORM file is imported into, the module wants to download the file first and then play the video.

Everything I have read makes me think the video size is fine?  Any ideas.  see attachment

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