I am trying to set a trigger to play media pointing to this file and I keep getting an error message that the file size exceeds the limit allowed and cannot be saved.
I can link the file if I set the trigger as Jump to URL, but when I try to preview the HealthStream module the SCORM file is imported into, the module wants to download the file first and then play the video.
Everything I have read makes me think the video size is fine? Any ideas. see attachment
2 Replies
Hi there, Marlena! I'm sorry you hit a roadblock.
Would you be able to upload that video file for me to test using this form? If you can drop my name in that form, too, that'll help me grab it quickly.
I'll let you know what I find out!
Actually, Marlena, is that video file stored on a network drive? It looks like it might be according to your screen shot.
Can you copy it down to your local C: drive and try again?
Thanks!
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