Error message when opening a .story file - "locked by another process"

Dec 05, 2018

Hi,

Has anyone run across this error message when trying to open a file?

"The project Storyline is locked by another process."

 

What's the root cause and how do I fix it? By the way, I'm able to open my other .story files.

Thanks,

Mary

3 Replies
Shaun Martin

Hi Mary,

I had this error earlier this year when my computer crashed while working on a course. I followed the instructions in this forum post and it orked for me:

https://community.articulate.com/discussions/articulate-storyline/help-please-error-trying-to-open-project

Hope that's of some help to you too!

- Shaun