Error message when saving a project

Sep 24, 2014

This problem began yesterday, when I try to save a project this message appears:

The project file could not be saved. Cannot create a file when that file already exists.

Has anyone come across this? What's happening? How do I get around it?

7 Replies
Jack Hyland

For the record, I've found that the problem is with Drive having problems synching temp Storyline files with a .~story extension. 

Drive gives an error message of "The file on your computer is missing."

I've also recently had trouble producing Storyline content directly into a Google Drive folder and I think this is also caused by problems with temp files. 

Probably the best solution is to pause synching while working with Storyline. 

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