Error message when trying to open engage program through storyline 2

Hi Eric!

Does Engage '13 work on it's own for this user? Perhaps a repair needs to be done on Engage '13. Be sure that you work locally on all project files and software.

Can you tell me the steps to re-create the issue? I'm assuming you mean when Importing an Engage Interaction into Storyline 2? Or is the interaction already a part of the course and you are trying to Edit in Engage?

Engage 13 is onlocal drive.

he is having the issue when trying to edit an engage file with in storyline 2 and when he is trying to import a new engage file. 

So was the repair conducted on the software?

we just tried that the repair and it worked.  thank you

Awesome. Thanks for the update Eric :)

This thread is a bit old, but I'm having the same issue. Unable to import an Engage file, error reported Engage not installed.

Can you please share what and how this repair was performed?

Thank you!

~Paul

Hi Paul,

This thread is a bit dated, but I'd love to help you out here.

Can you share a bit more information about what you are experiencing:

• What version of Storyline are you trying to import your Engage file into?
• What version of Engage is installed on the same computer?
• Does the Engage file open well as a standalone interaction?

That will help us share the right solution with you :)

Thanks Leslie, but I was able to resolve this my self.

I just reinstalled Presenter 13 and all seems to be working correctly. I guess reinstalling/Repair was all that was needed.

This also corrected the issue of unresponsive Articulate Presenter in PowerPoint 2016 on Windows 10.

Thanks!

Sent from Mail for Windows 10

I'll take it! Thanks Paul :) Glad you are good to go and I appreciate you popping in to share an update.