Error message when trying to preview/ publish

Dec 03, 2019

I keep receiving an error message when I try to play a specific slide/ publish it the entire file. Please let me know if there is a fast solution to fix this ASAP.  

1 Reply
Katie Riggio

So sorry you're running into that error, Alexandra! Let's tackle this together:

  1. I would first import the slides into a new Storyline file.
  2. If that doesn't help, follow these steps for a simple repair

If the message is still there after those tactics, are you comfortable with sharing your .story file? That way, I can preview and publish the course on my end and let you know what I find. You can send it privately by using this link or publicly here!

Keep me posted!

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