My apologies for the delay in not responding to the cases you opened. It appears that our filter marked them as Spam and I have my team checking into why that may have occurred. In the meantime, I've reopened this case with our Support engineers so that they'll be able to offer some advice, troubleshooting and if necessary provide directions on how to share your Storyline file.
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Hi Cynthia,
My apologies for the delay in not responding to the cases you opened. It appears that our filter marked them as Spam and I have my team checking into why that may have occurred. In the meantime, I've reopened this case with our Support engineers so that they'll be able to offer some advice, troubleshooting and if necessary provide directions on how to share your Storyline file.
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