Error on quizzing slides

Mar 08, 2022

Hi,

Since updating to 3.360.26947.0 version I have ongoing issues with quiz slides.

It creates the attached error. I have to shut down storyline and try again - sometimes it takes a number of goes to sort it. It's not this computer as it's happening in my other machines too.

Is anyone else having similar problems? It's driving me bonkers!

Kassy

4 Replies
Maria Costa-Stienstra

Hi, Kassy.

Thank you for reaching out!

Let me ask you a few questions to help you troubleshoot this issue:

  • You mentioned it's happening in other computers using the same version of Storyline. Are you also using the same .story file or different ones?
  • Are you working from a local hard drive? We don't recommend working with files on a network drive. 

If the issue is happening with one specific .story file, can you share the project with our support team through a case so we can investigate this further?