Error plus incomplete/inaccurate info displayed when viewing list of variables and Usage for variable (SL3)
Since upgrading to SL3, I have experienced an error that is 100% consistent and reproducible, but I'm unable to find any other discussions on the topic. Every time I open the "Variables" window and click a numeric link in the "Use Count" column, the "Articulate Storyline Error Report" window pops up: "Sorry, something went wrong...What were you doing when this happened?...Add your email (optional.)" Clicking "SEND" is the only option, so this has been sent multiple times over the last few months, and I usually add details and my email address. When the Error Report window closes, the "Usage for variable" window DOES display, but only ONE instance of the variable's usage is listed, regardless of the use-count shown on the Variables window and regardless of the number of times I KNOW the variable has been mentioned.
Before submitting the ticket today and posting here, I verified my software is up-to-date. I'm hopeful the ticket-submission will get better results than "Sending" the error via the internal "Error Report" window functionality, but I'm just curious to see if this consistent error is ONLY consistent for me?!?! Thanks in advance for sharing your experiences (or pointing me to another discussion thread where this has been asked/answered)!