Error publishing
Apr 28, 2020
Hello Everyone,
I am converting an old Storyline course to the newer version. The conversion appears to have worked properly but I am getting a access to path error which is preventing from publishing my project. Unfortunately the author of the course has left. I tried removing the image Logo.tif from the project but still get the error. Any help on dealing with this error will be appreciated.
5 Replies
Hi Pierre,
Oh no! I am sorry that you are running into this snag. A couple of questions for you as we get to the bottom of this:
Please keep us updated on this and let us know if you have any questions!
i've run into the the same problem, try to disable your anti virus protection, for some reason AVG was blocking some export feature from articulate.
and also if you are trying to import a ppt file make sure that your file is not blocked and have the right permissions by right clicking and checking its property
I'm having this same issue with trying to publish any project. It doesn't matter if I've imported PPT files, or just tried to publish 5 basic Articulate SL template slides, I get the same message (see attached).
I don't even have the file that is being "denied access". I've change file locations and tweaked settings. No luck. I don't have any anti-virus program blocking anything, at least that I know of. If I do, I certainly can't find how to unblock it, and I don't know why we'd be expected to change advanced settings just to publish a project.
At this point, Articulate is useless.
Hi Keith,
Thanks for reaching out, and I'm sorry you're running into this! Great call to open a case, and I see my teammate, Dexter, reached out with some initial steps for resetting your application!
Let him know if it helped or if additional troubleshooting is needed!