Error Report Message from Storyline
I'm building my first course in Storyline and keep getting the error message: "We're sorry, something went wrong with Storyline and it might close...." (see attached screen shot). Once the error message appears, a huge block (white box w/red outline - looks like an envelope) appears at the bottom of the slide preventing me from viewing the Timeline. This appeared quite frequently when I attempted to upload .wav audio files. My audio files range from roughly 30 seconds to about 3.5 minutes. I discovered that special characters in the .wav file names may have been the issue. The shorter files imported without incident while the larger ones generated the error message. Once I removed all of these characters (only hyphens) from the .wav file names, they imported without issue (Thank you, Forum!). Now, I just duplicated a slide and the error message returned.
Any help for this "newbie" is very much appreciated! Thank you!