There are 3 of us in our department with Storyline. My coworker created a project and when I attempt to open it, I get the titled error. Our help desk was of no help. I don't know how to even figure out which version we are all 3 on. Sorry for my lack of knowledge on this program, but this is the first I have tried to use it.
Hi Marsha there are two versions of Storyline 1 and 2.
If each go into your version and select the Help tab > About Storyline you will see which version you are.
An easier way is visually. Storyline 1 has a black and green logo and Storyline 2 has a pink and purple Logo
If you have SL2 you can open SL1 projects and will get a warning 'do you want to upgrade'. If you select yes, SL2 will upgrade the project to SL2 and keep a SL1 backup.
Warning: If you are collaborating on the project and are on different versions it will need to stay as SL1 as SL2 projects cannot be opened in SL1.
3 Replies
Hi Marsha there are two versions of Storyline 1 and 2.
If each go into your version and select the Help tab > About Storyline you will see which version you are.
An easier way is visually. Storyline 1 has a black and green logo and Storyline 2 has a pink and purple Logo
If you have SL2 you can open SL1 projects and will get a warning 'do you want to upgrade'. If you select yes, SL2 will upgrade the project to SL2 and keep a SL1 backup.
Warning: If you are collaborating on the project and are on different versions it will need to stay as SL1 as SL2 projects cannot be opened in SL1.
Hope that helps.
Well that was most helpful Wendy as the party that created this project has SL2 and I have SL1. Thanks so much for your quick response.
Glad to help Marsha...good luck with your project.
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