Error viewing Photographic Character Pack

Aug 02, 2012

Hello,

I recently uploaded the photographic character pack, however when viewing on screen the left side is a large red X, while I can view the selected character on the right. See attached screen shot.  Please let me know if there is a way to correct this.

Thanks.

1 Reply
Peter Anderson

Welcome to Heroes, Rosemary!

Similar cases have been resolved by ensuring that you are creating, editing, and publishing your Storyline project from your local hard drive (typically your C: drive). Working from a network drive or a USB drive can cause erratic behavior, such as file corruption, an inability to save changes you've made to your project, and loss of resources. This article talks all about it. 


Also, in random/obscure cases, your machine can be in a strange state if left running for too long. Restart your computer first to see if this cures the problem. 

If that doesn't eliminate the Red X, I'd encourage you to go ahead and submit a case for it. Thanks!

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