IF it is across all the projects then I would reinstall storyline, this is normally the sign that the project has become corrupted but it is unlikely 6 did at the same time.
I reinstalled but this didn't help so I uninstalled, restarted my machine and installed once again. It's been working normally for the last 20 minutes so fingers crossed!
Hi, Karl -- Thanks for letting us know that you have already attempted to uninstall and reinstall SL2 and issues persist. I did want to pass this info on Unexpected or Erratic Behavior along in case any of the steps help you find improvement.
If you continue to have troubles, our Support Engineers may need to perform additional technical analysis to determine the root of the issue and here is the form you would need to connect with those folks. :)
6 Replies
Looks like a corrupted project
Hi,
Thanks for your reply Phil.
No, this happening is across all projects (about 6 of them).
Best,
Karl.
IF it is across all the projects then I would reinstall storyline, this is normally the sign that the project has become corrupted but it is unlikely 6 did at the same time.
Hi Karl
see if anything in this post is helpful
Thanks Wendy.
I reinstalled but this didn't help so I uninstalled, restarted my machine and installed once again. It's been working normally for the last 20 minutes so fingers crossed!
Karl.
Hi, Karl -- Thanks for letting us know that you have already attempted to uninstall and reinstall SL2 and issues persist. I did want to pass this info on Unexpected or Erratic Behavior along in case any of the steps help you find improvement.
If you continue to have troubles, our Support Engineers may need to perform additional technical analysis to determine the root of the issue and here is the form you would need to connect with those folks. :)
This discussion is closed. You can start a new discussion or contact Articulate Support.