Error when publishing into Word

Jan 21, 2016

I can publish courses into the LMS fine.  But am unable to publish into word, it makes no difference if I have created or someone else has created the project.

Error message:  The folder '....' is read-only, being used by another process or you do not have the proper security to access this resource.

I've checked my Word settings and cannot see anything that doesn't match my colleagues of whom can publish with no trouble.  Help?

5 Replies
Leslie McKerchie

Hi Sara!

Perhaps the following will assist you:

You may find that publishing an Articulate Storyline course to Microsoft Word ends unexpectedly without completing if your course includes slide notes. This can occur if you're using Word 2010 or later with custom File Block Settings.

You can correct this behavior by reverting to default File Block Settings in Word. Here's how:

  1. Open an existing Word document or create a new one.
  2. Go to the File tab on the ribbon and click Options.
  3. Select the Trust Center tab on the left side of the window.
  4. Click the Trust Center Settings button on the right side of the window.
  5. Select the File Block Settings tab on the left side of the window.
  6. Click Restore Defaults in the lower right corner.
  7. Click OK three times to save your changes and exit Word Options.
  8. Republish your Articulate Storyline course.

This discussion is closed. You can start a new discussion or contact Articulate Support.