Error when trying to open a Storyline 2 project

Hi

I receive an error when I tried to open one of my projects, the error states - The project "Storyline" is locked by another process.  

I closed all applications and log back in several times, I'm still receiving the same error.

The last time I was able to open this project  was 01-06-2016.

I can open the published version and it functions fine

Any suggestions? 

 

 

1 Reply
Leslie McKerchie

Hi Craig!

Are you able to utilize your Storyline software at all or are you just having difficulty with one project?

You'll want to make sure you're working locally, have closed any other open applications of Storyline (I'd double check it in the Task manager), and ensure you're using the latest update of Storyline 2 Update 7 or Storyline 1 Update 10. 

If you're still having difficulty after going through those steps, did you also try importing it into a new file as described here?