I've tried to publish my course to the LMS multiple times and keep receiving an error (see attached). It's a short course with only 17 slides and nothing different from the other courses I regularly publish. I tried closing out of Storyline and restarting. I tried publishing another course and it worked. Using SCORM 1.2.
I've heard that you can start a new file and import your slides into it, to get rid of some corrupted file issues.
I know it's like reading gibberish, bit also if you click the "information" link and copy/paste the info here, someone might be able to make sense of it.
Thanks for sharing your experience! It seems like the issue could be specific to this file if other courses are publishing to LMS as expected. While this discussion below is older, the tips shared still apply and may point you in the right direction.
Along with Scott's tip, you can also try creating a copy and saving it to your desktop. Once you do that, check that there isn't any spacing at the end of the filename or title. If you need additional help after trying these out, feel free to share your file with our support team, and they can lend a hand!
It appears it was the length of the file name. I tried other approaches including recreating the file. Nothing worked until I shortened the file name. Good to know going forward! I am now able to publish.
Then it may also be due to something similar we went through, with where a file was, in addition to file name and naming conventions in general.
So a file buried deep within a downward hierarchy of subfolders, many named using spaces instead of underscores, etc. There used to be a limit to characters allowed in a URL (sum total of characters added up in the file location) and each space gets URL-encoded as %20, which can add up.
Honestly, I'm surprised this hasn't happened to me before. Lots of folders buried under other folders over here. :) I always learn something new every time I use Storyline to create a new course, which is all the time.
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I've heard that you can start a new file and import your slides into it, to get rid of some corrupted file issues.
I know it's like reading gibberish, bit also if you click the "information" link and copy/paste the info here, someone might be able to make sense of it.
Hi Geralyn,
Thanks for sharing your experience! It seems like the issue could be specific to this file if other courses are publishing to LMS as expected. While this discussion below is older, the tips shared still apply and may point you in the right direction.
Along with Scott's tip, you can also try creating a copy and saving it to your desktop. Once you do that, check that there isn't any spacing at the end of the filename or title. If you need additional help after trying these out, feel free to share your file with our support team, and they can lend a hand!
SHARE YOUR FILE WITH US.
Thank you both!
It appears it was the length of the file name. I tried other approaches including recreating the file. Nothing worked until I shortened the file name. Good to know going forward! I am now able to publish.
Geralyn
Ah hah!
Then it may also be due to something similar we went through, with where a file was, in addition to file name and naming conventions in general.
So a file buried deep within a downward hierarchy of subfolders, many named using spaces instead of underscores, etc. There used to be a limit to characters allowed in a URL (sum total of characters added up in the file location) and each space gets URL-encoded as %20, which can add up.
Honestly, I'm surprised this hasn't happened to me before. Lots of folders buried under other folders over here. :) I always learn something new every time I use Storyline to create a new course, which is all the time.