Could you please throw some light on the following error i receive?
Here is an image of the error that I get when I try to import a PPT into storyline. What could be this error? I have removed all the animations, ungrouped all the items and tried several times, but its the same error that i get. Tried this on my colleague's machine as well. We even tried copy pasting all the slides in a new PPT and importing that into storyline. But the result is same.
Hi Bruce, Thanks for your prompt reply.. Actually, it is just this PPT that articulate refuses to import. We tried copy pasting all the slides in a new PPT and importing that into storyline. But doesnt work.. :(.. We are wondering, if it is something to do with any particular element used in the PPT, that is not allowing it to import.. But we fail to identify which it is! :(
Hi Bruce, Still doesnt work :( we tried importing one slide at a time.. but the problem still remains! We are assuming there's something wrong with the PPT itself.. Let's see.. will try something else..
- Saved each slide of the original PPT as a seperate PPT, and imported such 25 PPTs under the same scene in Storyline.
-This helped us in identifying the particular slide that was throwing this error.
But even then, I still wonder, why it didnt import one slide at a time from the same PPT. Is it coz Storyline treats the PPT as one file, and no matter which slide is defective, it will still give that error?
Would like to hear on that..
And thanks a lot to you both for the help
Will post again.. hopefully nothing to do with errors next time! :)
7 Replies
Hi Divya, and welcome to Heroes (albeit not under the most happy of circumstances!).
Question - if you create a completely new PowerPoint, does this still happen, or is it just this one?
Create a new .ppt with a couple of objects, try to import, and see what happens.
It sounds like something specific within this file, but just need to isolate that.
Bruce
Hi Bruce, Thanks for your prompt reply.. Actually, it is just this PPT that articulate refuses to import. We tried copy pasting all the slides in a new PPT and importing that into storyline. But doesnt work.. :(.. We are wondering, if it is something to do with any particular element used in the PPT, that is not allowing it to import.. But we fail to identify which it is! :(
Hi,
Not sure what the error means, but this is what I would do....it used to be called a "binary split".
Try and import one half of the course, then the other.
You should, (if all is well...), get at least half of the course.
Continue to do this until you have identified a page that is causing the error, then rebuild that from scratch.
It's worth a try to at least get you started?
Bruce
Hi Bruce, Still doesnt work :( we tried importing one slide at a time.. but the problem still remains! We are assuming there's something wrong with the PPT itself.. Let's see.. will try something else..
Hi Divya,
Any chance you can send that file over to us for review? I'd love to take a look at it:
Upload the file here:
http://upload.articulate.com/
After it's uploaded, you should receive an email with a case number. Just reply back here with the case number and I'll take a look at the file.
Hi Brian,
Sorry but I cant send that out of the company. Bound by the Confidentiality issue you see!
Thanks for the help though :) we are looking for some work arounds. In case we get through i'll get back on the same thread.
Hi both,
We were finally able to resolve the issue..
Here's what we did:
- Saved each slide of the original PPT as a seperate PPT, and imported such 25 PPTs under the same scene in Storyline.
-This helped us in identifying the particular slide that was throwing this error.
But even then, I still wonder, why it didnt import one slide at a time from the same PPT. Is it coz Storyline treats the PPT as one file, and no matter which slide is defective, it will still give that error?
Would like to hear on that..
And thanks a lot to you both for the help
Will post again.. hopefully nothing to do with errors next time! :)
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