I get a strange error message while trying to import it in Storyline, "Call was rejected by callee". I have the same message when I try to import the Excel file I downloaded from the tutorial.
I would try creating a new project file and re-importing the file in?
I had no trouble importing the file you attached - see video sample.
If it is still not working - I would log a support ticket with Articulate.
Update: I found this comment on a forum about the error message
I ran into this same error being thrown when I deployed my application onto a machine without a fully activated and licensed installation of Excel. I spent hours trying to diagnose the issue. Make sure you check your Office installations to make sure they are complete.
5 Replies
Hi Alex
do you have the excel file on your local drive?
Yes, it is on my local drive. I have this error message with my new file and the file I downloaded from the tutorial (see attachment).
Hi Alex
If you have:
I would try creating a new project file and re-importing the file in?
I had no trouble importing the file you attached - see video sample.
If it is still not working - I would log a support ticket with Articulate.
Update: I found this comment on a forum about the error message
I ran into this same error being thrown when I deployed my application onto a machine without a fully activated and licensed installation of Excel. I spent hours trying to diagnose the issue. Make sure you check your Office installations to make sure they are complete.
Wow! That was the solution.
I have just formated my PC and hadn't activated my Office yet. I activated it and now it works.
Thank you very much, Wendy!
Great news Alex - glad you got it sorted out. Good luck with your project.
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