1 Reply
Athan Navarez

Hey Deepali,

Does this happen on any file that you work on?
You may want to try to re-publish the file or each slides so you can isolate the issue.

If it is happening on any file in Storyline you may want to try to update and reinstall the authoring apps.

Kindly refer to this document and follow the update/reinstall process.

Hope this helps!