Errors Experienced - Thoughts?
I thought I might put this out there for comment.
We are using Moodle 3.2 as our LMS hosted through Moonami. We have several courses our employees need to complete for annual recurrent training such as ethics, anti-harassment, HIPAA, and Anti-Nepotism/Conflict of Interest. We are a state government agency.
The problems we are experiencing are with the SCORM packages. I am using Articulate 360 to produce materials. We believe it to be a connection issue between our network (state network) and the host for our LMS.
When our employees go in to complete a course module that is a SCORM package then they receive an error that the connection is unstable and the completion status is not recorded. It does not even record how much of the course module the employee completed. So if they leave and come back they are started from the beginning. Annoying to say the least for a course that is 45 minutes long.
Any thoughts on how to fix this?