Errors when opening Storyline projects

Hi all,

I am having troubles when opening one of my projects. This is the message I get:

"This project is invalid or corrupt and cannot be opened. It may have been created in an earlier version of Storyline." (Attached screenshot)

Actually, I did not use an earlier version of the software, and it was always working up to now. 

 

Could anyone help me?

 

4 Replies
Katie Riggio

Oh no, Articulate Creator! I'm so sorry you've come across this roadblock.

Is the project saved on your local hard drive (typically the C: drive)? With your permission, we can take a look at the affected .story file to see if we can restore a working version of the course. You can share it publicly here, or share it privately with our Support team here.

While it's tough to nail down why files become corrupt, these best practices can help mitigate the risk. Also, here's how to check your temp folder to see if there's an earlier version of this file in the meantime!

John Morley

Because of bugs in v42, we have reverted to an earlier v41 version, but not before starting a project in v42, which can't be opened in v41. The error message states;

This project won't open because it uses feature that aren't available in this version of storyline. The features in use are: Text styles.

Can a Storylne file be saved as an earlier version?

Any other work-around other than installing a different version every time we work on a different project?