Exam attempt # and tracking in Scorm Cloud

Nov 18, 2013

Hi everyone! I've been working with SCORM Cloud on resolving this and I've reached out to Articulate support, but can't seem to find a solution thus far. I'm hoping that perhaps someone else has experienced this and was able to find a work around that I can implement and share. 

Our exams allow 2 attempts but unfortunately attempt # always comes back from Scorm Cloud as only 1, even when both attempts are used. We use Scorm Cloud as our LMS so I know that if it's not working there something may not be quite right with the published Storyline file.

Here's what we've done and what hasn't worked thus far:

  • Tested report status with passed/failed and passed/incomplete
  • Changed configuration.js file so that "REVIEW_MODE_IS_READ_ONLY = false" rather than true.
  • Changed var DEFAULT_EXIT_TYPE = EXIT_TYPE_SUSPEND; to var DEFAULT_EXIT_TYPE = EXIT_TYPE_NORMAL
  • Also tried var DEFAULT_EXIT_TYPE = EXIT_TYPE_FINISH
  • Published in SCORM 1.2
  • Published in SCORM 2004

Each attempt to resolve the tracking issue has not been successful. Do you have any other ideas as to why attempt # may not be tracking?

4 Replies
Leslie McKerchie

Hi Rachell!

This thread is a bit dated and I'm not sure if Lesley is still subscribed here. I was able to pop in and check on the case referenced and it seems that this was a limitation of the SCORM Cloud reporting:

According to SCORM Cloud's Forums, detailed learner attempts can be easily viewed in their narrative attempt history report, but they will not keep a journal of scores of the tests. A detailed explanation of attempt tracking in SCORM is available at here.

Lesley Cashman-Peck

Hi Rachel,

I was still subscribed to this! Unfortunately, we never found a solution. We ended up changing our business rules to allow for unlimited exam attempts until passing. This worked for us but may not be a possibility for you. Also, it's worth mentioning that after the last 4 years we are moving to an LMS, we simply outgrew SCORM Cloud and needed a more robust system.

Best wishes to you.

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