Exams Marking Questions Improperly
We recently added the ability for users to see their incorrect responses in the exams we have in Storyline. However, we have received screen shots from users showing questions marked as incorrect that they actually did answer correctly.
I double checked how the answers are marked in the file and they also set correctly. I checked that they are set up correctly in the question bank for all four exams.
This is very concerning as it affects user confidence, their ability to be promoted, as well as challenges the integrity of our department.
What else might we do/try to make sure the system grades the exams appropriately and reports the correct user results?
Thanks in advance!