Exception during Import PowerPoint

Dec 04, 2019

I had an Articulate Storyline file that would not open (corrupted). I saved it as another name. It still stated the file was corrupted. I open an empty Storyline document and tried to import the file as a Storyline file and received the attached message.  How do I get the file to open?

1 Reply
Leslie McKerchie

Hi Veronda,

Thanks for reaching out and sharing the error that you're running into with your Storyline project.

There may still be a working version of your project in your temp files. Here's how to check:

  1. Open this folder in Windows Explorer: %appdata%\Articulate\Storyline
  2. Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop.
  3. Change the file extension of the copy on your desktop from *.tmp to *.story.
  4. Double-click the file to open it in Storyline.

File corruption is unpredictable, and there's no straightforward way to determine what causes it. Common causes are environmental (disk errors, power outages, improper shutdowns), viruses, failed Windows updates, and even file size (i.e., very large files have a higher risk of corrupting). Consider using the preventative measures described in this article to protect your project files.

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