Exception during import powerpoint

Sep 15, 2020

Good day elearning heroes:

Today when I am importing the ppt slides into the storyline 360, I got the Exception during Import PPT message (after selecting several slides to import, see the screenshot below)

I checked the previous thread on the same issue and did the following:

1. moved both storyline file and the ppt file to the local hard drive

2. tried to import several slides as a group (the import works for some slides but not all. The slides that cannot be imported have checkmarks as the bullet point symbol.)

Is there any known solution for this behavior? I am currently copying the slides that cannot be imported to the storyline file seperately but there are many so a solution to the import would be more ideal.

Thanks!!

3 Replies

Wendy Farmer
Hero

over 3 years ago09/16/20 at 12:53 am (UTC)

Xinru Yang

The slides that cannot be imported have checkmarks as the bullet point symbol.)

If you've isolated the issue can you do a find and replace in PPT to change them to normal bullets and then import and change them.

over 3 years ago09/18/20 at 2:33 pm (UTC)

Good day:

Thank you for your help!! I tried to change the bullet but unfortunately the arrow might not be the issue as I thought. I still receive this message after I changed the symbol. Have you encountered similar message before?

Thanks,

Xinru Yang

Ren Gomez
Staff

over 3 years ago09/21/20 at 3:32 pm (UTC)

Hi Xinru,

I appreciate all the steps you've taken to try and import your PowerPoint file! I've opened a case on your behalf to let our support engineers lend you a hand in figuring this out.

Please share your file using your personal upload link here, and they'll get back to you once they're done testing!

Exception during import powerpoint

3 Replies

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