exception during import powerpoint - storyline 3

Jun 14, 2020

The power point is saved on a local hard drive, and iv'e tries saving it anywhere. Still get this message...

1 Reply
Ren Gomez

Hi Shiri,

Thanks for reaching out, and I'm sorry you're running into this issue! Aside from checking these two items below:

  • Make sure the directory path to your project files and your published output is less than 260 characters (for example, C:\Articulate).
  • Avoid using special characters, accents, or symbols in your file names (this includes spaces and underscores).

You may also want to review this article to ensure your PowerPoint file is functioning as expected.

Storyline 3: Failed to Import PowerPoint Presentation

If you're still running into issues, feel free to connect with a support engineer, and they can take a closer look at your setup to see what's causing the problem!

This discussion is closed. You can start a new discussion or contact Articulate Support.