1 Reply
Ren Gomez

Hi Volunteer,

Sorry to hear the exit course trigger is not closing the course for your learners! We've had some instances in the past where the trigger wasn't working in flash-only courses for certain browsers. Let's dig a bit deeper:

  • What format are you publishing to? HTML5?
  • Are you publishing to an LMS or to the web?
  • If LMS, is it SCORM or TinCan?

Are you comfortable with sharing your .story file for testing? You can share it publicly here, or privately with our support engineers. We'll delete it when we nail down what's going on!