Exit trigger does not work in Storyline

Hi Cheng,

Sorry to hear about your issue. Please take a look at the following and see if it helps.

Always Happy to Help,

Adrian

Hi Adrian,

Is there a way to test out the reason for the trigger not working properly? I have followed the methods in the link you gave me, but the trigger still doesn't work. 

Is it possible because I run the published course on my local drive?

Thanks,

Cheng

Hi Cheng,

Yes, that is correct. If you'll look at the Local Content section of the link I provided, there are a lot of local security restrictions that may keep the Exit Course trigger from working. If you need a place to host your content for testing, check out: http://tempshare.articulate.com/

-Adrian

Problem solved! Thanks a lot, Adrian!

Regards,

Cheng

Hi Cheng,

You are more than welcome! Happy to help.

-Adrian

I am having the same problem - I have amended the config file as recommended in the link but to no avail.

I would have thought that exiting a course would be simple

JonO

Hi Jon,

You're following the steps outlined below? Did you try the last line as well? 

If the Exit course trigger still doesn't work after uploading the course to your LMS, try the following:

1. Locate the Configuration.js in the following directory, depending on your version of Windows:
   • 32-bit Windows:  C:\Program Files\Articulate\Articulate Storyline\Content\lms
   • 64-bit Windows:  C:\Program Files (x86)\Articulate\Articulate Storyline\Content\lms
2. Open the Configuration.js file in a text editor, such as Notepad.
3. Change this line: var EXIT_BEHAVIOR = “SCORM_RECOMMENDED”;
   
   To: var EXIT_BEHAVIOR = “ALWAYS_CLOSE”;
4. Republish your course.

If it still doesn't work, try changing the line in step 3 to: var EXIT_BEHAVIOR = “ALWAYS_CLOSE_TOP”;

You may also want to test it within SCORM Cloud, and if the Exit course trigger works there, with or without the modification above, I'd suggest connecting with your LMS team.