Experiencing a Player Problem
May 10, 2016
Hi Guys,
I'm having a very frustrating problem with the Player today. When I set everything up in the Player Properties window, and see how it's going to look in the Preview window [on the right side of the screen], everything looks fine. After clicking "OK" and returning to the first page in Scene 1, I selected "Preview" -> "This Slide" [from the Home ribbon] just to ensure everything looks fine there as well. When I do, some of the Player features aren't matching up with what I'd just set up in the Player.
I've tried messing with this for over an hour and just can't seem to get it synced up. Am I missing something????
As an FYI, I just downloaded Update 8 today and started working on a new project. Not sure if this is related, but I took a copy of a project I had created in the past (on a lower version) and am using it as a template for this new project (as I have so many settings, images, etc. that I want to re-use to save time).
Might this be causing the problem? Any other suggestions?
3 Replies
Hi, Corey -- Thanks for reaching out and sorry to hear of your troubles! May I ask if you are finding the same behavior when you test the course in it's intended environment or where it will be ultimately accessed, as well?
Thanks for your response, Christie. I was only testing it in the Preview, but actually, I believe I've figured out / solved the problem. Each page's properties were overriding the Player controls for the complete course. I should be good now!
Sounds great, Corey, and thanks so much for stopping back in to share your discovery! Please let us know if there is anything more we can do to assist. :)
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