Export Error Aug 07, 2015 By Shardae Hasan I updated a SL1 course in SL2 and tried to export it to Word. I keep getting a blank error message, screenshot attached. Any ideas? error.JPG
Ashley Terwilliger-Pollard Staff over 8 years ago08/07/15 at 8:10 pm (UTC) Hi Shardae, Are you seeing this only with upgrading project files or did you try a new project file as well? Can you confirm you're trying to publish locally and that you're using a supported version of Word?
Shardae Hasan Author Ashley Terwilliger-Pollard over 8 years ago08/07/15 at 8:59 pm (UTC) It only happens on the upgraded file. I am publi
Ashley Terwilliger-Pollard Staff over 8 years ago08/10/15 at 2:07 pm (UTC) Hi Shardae, First, just an FYI replying via email includes your signature here so you are welcome to edit the post and moreve that information if you wish. If it's just this one particular file, I'd look at importing it into a new file as described here to resolve any issues with the particular file. If the file is still behaving oddly, can we take a look at the original SL1 file?
3 Replies
Hi Shardae,
Are you seeing this only with upgrading project files or did you try a new project file as well? Can you confirm you're trying to publish locally and that you're using a supported version of Word?
It only happens on the upgraded file. I am publi
Hi Shardae,
First, just an FYI replying via email includes your signature here so you are welcome to edit the post and moreve that information if you wish.
If it's just this one particular file, I'd look at importing it into a new file as described here to resolve any issues with the particular file.
If the file is still behaving oddly, can we take a look at the original SL1 file?
This discussion is closed. You can start a new discussion or contact Articulate Support.