Export video capture issue - Storyline 2

I want to use a screen capture I created in Storyline 2 in a Rise course however the option to Export Video does not seem to be available.  I have recently updated to the latest version of Storyline 2 but the Export Video and Save Frame options do not appear when I right click on the preview option in Record Screen drop down. 

Can you shed any light on why these options might not be available. 

Thanks

Cath

3 Replies
Crystal Horn

Hi Cath!  Just to confirm, when you are in this window, and you right-click the preview of the recording, you aren't getting the dropdown:

 

Where is this project saved on your computer?

Also, are you able to add the screen recording in again as another scene to a project?  I'm wondering about the general functionality of working with that same screen recording.

Thanks for the extra information!