External files disappear when republished
Aug 23, 2014
Has anyone else had the problem of external files not being published in an updated project?
Once the project is published, external files are in the sub folder story_content and then a folder under that external_files. If I make changes to the project and then publish the project, the files in the output file are deleted.
I have a workaround where I save external files in another folder and then copy them into the updated project, but that is a pain.
Is this a known Storyline problem or could I be doing something wrong?
7 Replies
Hi Jeffrey, I have had this happen but only when I have either moved the .story file to a different location or moved the external files that I have referenced in Storyline.
Hi Jeffrey,
I once had this issue too.
I was erroneously publishing to a network drive where I didn't have the rights to create files.
Are you publishing to your C-drive ?
Geert
Thank you for the replies Nancy and Geert.
I am publishing to the C-drive as my normal practice. I don't move files to the network until it is the finished product or as backup.
I am breaking this project down into 10 projects rather than one large one so that could be the issue. I will have to test it by republishing one of the segments that I have completed. I will have to get back to this thread when I have done that.
Thanks!
That may be the issue. I had a big file that I broke down and I had to redo the links to the PDFs I was referencing.
I have a similar issue: I've built a Flash object that is inserted on a slide. The Flash object loads its data from an external XML file. When publishing, the XML file is not copied to the output folder. That's not surprising given that Storyline has no knowledge of the XML file. Is there any way to have the output include the file? Alternately, is there any way to prevent the XML file from being overwritten on each publish cycle?
Hi Chris, I think you just have to copy and paste the XML files into the published folder after you publish. You will have to do it each time you publish.
Thanks Nancy. I was afraid of that. :-(
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