10 Replies
Parashuram Vhaval

Hi Ana,

In the screenshot above it seems that you are adding link to the words, like we do in MSWord or PowerPoint.

But it is wrong practice, instead those add a transparent patch(rectangle) over those word and add trigger to those patches.

you can color those words in blue so that user will know those words are hyper-linked.

Hope this will solve your problem.

Christine Hendrickson

Hi Instructional,

Correct - hyperlinks may not work properly if you try to use the link in published output, when viewing locally. 

Since I cannot see the response you received from support, here's a little more information, just in case:

If you view published Storyline content on your local hard drive or send it to someone else to view on their local hard drive, you'll encounter security restrictions from the computer, web browser, Flash Player, and network that'll cause various features of your content to fail.
To properly test your published content and share it with others, upload it to the environment for which it was published. Please review the following article for details:
If you don't have access to a web server or LMS, you could try publishing for CD - just be sure to launch the EXE file as stated in the article above. 
If you still have trouble with this, can you share the case number? I'd be happy to take a look.
Thanks!
Parashuram Vhaval

Christine Hendrickson said:

Hi Instructional,

Correct - hyperlinks may not work properly if you try to use the link in published output, when viewing locally. 

Since I cannot see the response you received from support, here's a little more information, just in case:

If you view published Storyline content on your local hard drive or send it to someone else to view on their local hard drive, you'll encounter security restrictions from the computer, web browser, Flash Player, and network that'll cause various features of your content to fail.

To properly test your published content and share it with others, upload it to the environment for which it was published. Please review the following article for details:
If you don't have access to a web server or LMS, you could try publishing for CD - just be sure to launch the EXE file as stated in the article above. 
If you still have trouble with this, can you share the case number? I'd be happy to take a look.
Thanks!


Sorry for the late reply ID,

I'm agree with Christine's answer.

Hope this worked for you.

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