Extra Window Opens Up When Uploaded to Blackboard

Hi, I am uploading the SCORM package to Blacboard (SL 2) , using SCORM 1.2 settings and ordered the course to open in a new window. The course does open in a new window, but the Blackboard page where the link to the course is located immediately display  this white page with the text: 

"We launched your course in a new window but if you do not see it, a popup blocker may be preventing it from opening. Please disable popup blockers for this site."

So the page with Blackboard course content is now only available  when going back in the browser. This is extremely confusing. 

Would appreciate  any advice on proper publishing. Thank you!

3 Replies
Mike DiFonzo

Tamara,

The course does open in the new window and runs properly? If so, sounds like it's working as designed. Bb might just have that message by default for everyone just in case the course doesn't launch due to an enabled pop-up blocker. Easier to display message for all instead of programming to display only when it's blocked.

Opening anything in a new window can be problematic since some browsers have pop-up blockers enabled by default until you disable it. We have some content from vendors that use pop-ups and our students can't see it because IT doesn't give them permission to disable it.  

Mike 

Tamara Tarasova

Thank you, Mike! This makes kind of sense from the developer perspective but is so confusing for a user. I have a course in my page, started storyline, have a new window with the storyline course but when I want to get back to my blackboard course I see a blank page. Some people will click on the back button but some would close the window. I have never experienced anything like this as a learner. Are you sure nothing can be done to it?

Sent from my iPhone

Mike DiFonzo

Tamara,

I'm not sure nothing can be done. I used to be a Bb admin at another job and if memory serves me, I believe I complained about this same issue to them. You can always check with your LMS support or Bb. Some other vendor files open in a new window but send back a message that the course has been completed.   

Any reason why you are opening the course in a new window? Keeping it in the browser would solve this issue? I'm guessing you're opening in a new window because Bb doesn't like displaying in an iFrame? 

Mike