After publishing a course done in Articulate 360 we would like to view it in full screen by pressing F11. However, this doesn't seem to work.
Also when viewing the course on an iPad the seekbar is changed to a side bar in grey. Is there a way to keep the same style of the seekbar on both platforms. We prefer to use the seekbar viewed on the desktop at the bottom not on the side.
hi Thanks. I'm viewing the course in both outputs. We're looking at having the course projected on screen so we need to get a fullscreen view same way the F11 works on the browers.
Are you viewing this through your LMS when trying to press F11? Which web browser are you using? Can you use F11 in the browser on other web pages? Have you tried adjusting any of the Browser options in the Player settings as pictured below:
Hi Thanks, These are just web output not hosted through an LMS just sitting on a web server folder. Yeah, I've tried using the different combinations of these settings but still did not get F11 to work. Used Chrome mainly to test. I've tried getting info from other forums but still could not find any step that works.
Did you have a combination of these settings that could get to work?
If we can project the course fullscreen that would be really great.
Did anyone ever come up with a solution to this? F11 isn't working for me with Articulate 360 Presenter, and I've tried every combination I can think of (internal settings), using Chrome and IE. In effect, it has hijacked the F11 key, and does nothing with it; this isn't normal behavior within a browser, and it should be viewed as a valid bug and fixed. Our learners expect F11 to work.
Thanks for checking back in! Storyline doesn't have a built-in full screen mode, and the F11 key actually forces your browser to go full screen and lose browser controls, etc. You may want to set your player settings to "resize browser to fill screen" and "scale player to fill browser window". Also, Justin offered a great explanation and examples here of what the "full screen" options will look like within Storyline. Since a true full screen experience is not an option within Storyline, but a few users have tried methods which they've shared in the community.
This is actually for Presenter 360, and as I also mentioned in my post, along with "I've tried every combination I can think of (internal settings)" including those you mention, but nothing works. Again, your code shouldn't trap F11 to begin with, since it's a global browser setting, and full screen should IMHO be an option. Since you're in support, you should appreciate that we have 12,000 people taking some of our courses, and it's nice to have keyboard commands be consistent and work as intended in a BROWSER. I have a workaround that involves users going to the menus, but even if you have 1/2 of 1 percent of our people left confused, that's still potentially 60 phone calls or e-mails to our support. It's preferable just to have F11 go full screen. If there's an answer for Presenter that isn't here, let me know, please.
Thank you for your latest insight, and I'm very sorry for the trouble. I can certainly understand where you and your learners are coming from.
I'm going to connect you with our Support Engineers so we can best troubleshoot this. They may need to test a sample Articulate Package, so please use this unique upload link to share it with them privately.
Look out for an email from our team shortly, and I'll follow the case!
12 Replies
Mark, which browser are you using when trying to press F11? Which version of the output are you viewing, Flash or HTML5?
Are you viewing your output in the Articulate Mobile Player on the iPad or are you viewing the HTML5 output?
hi Thanks. I'm viewing the course in both outputs. We're looking at having the course projected on screen so we need to get a fullscreen view same way the F11 works on the browers.
Are you viewing this through your LMS when trying to press F11? Which web browser are you using? Can you use F11 in the browser on other web pages? Have you tried adjusting any of the Browser options in the Player settings as pictured below:
Hi Thanks, These are just web output not hosted through an LMS just sitting on a web server folder. Yeah, I've tried using the different combinations of these settings but still did not get F11 to work. Used Chrome mainly to test. I've tried getting info from other forums but still could not find any step that works.
Did you have a combination of these settings that could get to work?
If we can project the course fullscreen that would be really great.
Regards,
Mark
Now that I tried this myself, I also cannot get F11 to work while viewing a course. I can choose full screen view from the browser menu but the F11 shortcut key does not work. This is all older thread, and is not encouraging: https://community.articulate.com/discussions/articulate-storyline/f11-full-screen-is-not-working
Hi Mark,
Storyline doesn't have a "full screen" option - it'll display at the sizing you set within the story size, and what you choose for the player/browser sizing options.
Hi,
It is storyline block the F11 key?
Hi Remy and welcome to E-Learning Heroes :)
I have a Mac, so my function is Command+Control+F and it is working on a Storyline course for me that has been published in SCORM Cloud.
Ashley shared the options that you have with Storyline in the details above.
Did anyone ever come up with a solution to this? F11 isn't working for me with Articulate 360 Presenter, and I've tried every combination I can think of (internal settings), using Chrome and IE. In effect, it has hijacked the F11 key, and does nothing with it; this isn't normal behavior within a browser, and it should be viewed as a valid bug and fixed. Our learners expect F11 to work.
Hi David!
Thanks for checking back in! Storyline doesn't have a built-in full screen mode, and the F11 key actually forces your browser to go full screen and lose browser controls, etc. You may want to set your player settings to "resize browser to fill screen" and "scale player to fill browser window". Also, Justin offered a great explanation and examples here of what the "full screen" options will look like within Storyline. Since a true full screen experience is not an option within Storyline, but a few users have tried methods which they've shared in the community.
This is actually for Presenter 360, and as I also mentioned in my post, along with "I've tried every combination I can think of (internal settings)" including those you mention, but nothing works. Again, your code shouldn't trap F11 to begin with, since it's a global browser setting, and full screen should IMHO be an option. Since you're in support, you should appreciate that we have 12,000 people taking some of our courses, and it's nice to have keyboard commands be consistent and work as intended in a BROWSER. I have a workaround that involves users going to the menus, but even if you have 1/2 of 1 percent of our people left confused, that's still potentially 60 phone calls or e-mails to our support. It's preferable just to have F11 go full screen. If there's an answer for Presenter that isn't here, let me know, please.
Hi there, David.
Thank you for your latest insight, and I'm very sorry for the trouble. I can certainly understand where you and your learners are coming from.
I'm going to connect you with our Support Engineers so we can best troubleshoot this. They may need to test a sample Articulate Package, so please use this unique upload link to share it with them privately.
Look out for an email from our team shortly, and I'll follow the case!
This discussion is closed. You can start a new discussion or contact Articulate Support.