Failed to Import Slide Deck

Nov 09, 2020

Can someone please tell me what this means? I'm trying to import a slide deck someone else created and then update them in Storyline. I get the following error message and by default a blank slide appears. 

1 Reply
Lauren Connelly

Hi Faye!

There are a few reasons why you might be seeing this error message:

  • You're importing a PowerPoint that was built in an unsupported version of Microsoft. I'd recommend making sure your version of PowerPoint is up to date.
  • There might be a corrupted slide in the PowerPoint. If this is the case, try saving the project under a new file name and to your local drive and then import.
  • Lastly, here are a few reasons why you might be running into this snag when importing a PowerPoint into Storyline. 

Please keep us updated with what you find! If you need extra help, you can start a support case here!

This discussion is closed. You can start a new discussion or contact Articulate Support.