Failing then retrying the quiz.

Jul 02, 2019

If someone fails the quiz I have them restart the course expecting that they'll be able to retake the quiz the second time.  Right now that isn't working.  I've never had this problem before.  Help?


1 Reply
Vincent Scoma

Hey Steven, 

It sounds like you are running into some roadblocks here and I am more than happy to help! A couple of questions for you to consider:

  • Is the quiz not resetting in Storyline or is this happening in an LMS?  
  • To make sure I am on the same page, does the course contain a retry button that allows the learner to retake the quiz? Or is the learner exiting the course and returning to the LMS to retake it?
  • Lastly, what appears to be happening when retaking the quiz? Does it appear to not be resetting? 

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