Failure insert Characters and Graded Questions Jul 15, 2019 By Cindy Cartoos Hello, the button insert Character and Graded Questions fail to work... There is no little arrow underneath them and when I click on them the system blocks, have to enter Esc to proceed. I already did a complete re-installation of Articulate Storyline 3, downloaded the new update, but without success... Any solutions? Kind regards Cindy
Katie Riggio Staff over 4 years ago07/17/19 at 3:08 pm (UTC) Hi, Cindy. I'm sorry to hear you're running into that. Great initial troubleshooting, and you did the right thing by connecting with our Support team! I see Shiela recommend to take the How to Fix Unexpected or Erratic Behavior steps from here. Be sure to let us know how you go after those steps, and if you have any questions in the process. We'll figure this out together!
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Hi, Cindy. I'm sorry to hear you're running into that.
Great initial troubleshooting, and you did the right thing by connecting with our Support team! I see Shiela recommend to take the How to Fix Unexpected or Erratic Behavior steps from here.
Be sure to let us know how you go after those steps, and if you have any questions in the process. We'll figure this out together!
This discussion is closed. You can start a new discussion or contact Articulate Support.