'False Incorrect' feedback on correct answer in Storyline
Hi. I was wondering if anyone has had a similar experience to the following.
I have created a number of Storyline modules with question based assessments drawn from question pools.
The modules have been running via an LMS for the past 4 weeks with no issues. But today I am now starting to get feedback from participants saying they are getting false incorrects on the answers to some of their questions. For example, in a true false question they are choosing True, which is the correct answer, but the quiz engine in the module is saying it's wrong.
What's even weirder is that one participant had it marked as incorrect on her first attempt, but on her second attempt it was marked correct, even though she had chosen the exact same answer of 'True' both times.
I have confirmed the correct answer is selected in both the raw .story file as well as in the final rendered product. I can confirm that what is happening to them is as they say (getting marked wrong when it is right via screen dumps, visual check at their terminal etc) but I cannot replicate the error.
Has anyone encountered this before?