We have localized the source build in ZHCN and AR, but in the quiz part when we go through some quiz a error pop is give as "Fatal error has occurred, communication with the server has been lost." Here the build is up to the SCORM and the publish setting is LMS scorm 1.2.
Can you please give us the suggestion how this issue can be resolved. Please see the attached screenshot for reference.
Hey there Pratik. I see that you're testing in SCORM Cloud...good move. You mentioned that you localized the source build--do you have different language versions of this Storyline course? Is the quiz a part of that localization? Is the quiz a part of your Storyline presentation, or is it referenced as a web object or in some other way? It is strange to me that just the quiz section would give you that message.
Yes we have different language version of the story-line courses, this error is not occurring for other languages only for ZHCN, Yes the quiz is also localized and is the part of our SL presentation. Course runs proplery but when the user comes to the quiz section and answers 2 or 3 question the fatal error is give.
5 Replies
Hey there Pratik. I see that you're testing in SCORM Cloud...good move. You mentioned that you localized the source build--do you have different language versions of this Storyline course? Is the quiz a part of that localization? Is the quiz a part of your Storyline presentation, or is it referenced as a web object or in some other way? It is strange to me that just the quiz section would give you that message.
Thanks for the additional info!
Hi,
Yes we have different language version of the story-line courses, this error is not occurring for other languages only for ZHCN, Yes the quiz is also localized and is the part of our SL presentation. Course runs proplery but when the user comes to the quiz section and answers 2 or 3 question the fatal error is give.
Let me know is there any solution.
Thanks & Regards,
--Pratik
Thanks for getting back to me, Pratik. Can you have a look at this possible solution here for translated Chinese courses crashing in SCORM Cloud, and let me know if it helps you out?
Hi,
Thanks for the replay and suggestion. This solution works fine. Thanks Again for the help.
Thanks & Regards,
--Pratik
Awesome! Thanks for letting us know it worked!
This discussion is closed. You can start a new discussion or contact Articulate Support.