I have correct feedback for one choice and need to set incorrect feedback for remaining three choices. They are all resolving to "incorrect" feedback. When I go to the "Feedback" menu selection, all I have is "None" and "By question" selections in the drop down. What am I missing, please?
What type of question are you using? The Multiple Choice is the one that offers the By Choice option for Feedback. You may be able to achieve this by making your own slide layers for feedback. Do you have a sample file you could share?
Yes, I am using a Multiple Response question, and the Feedbacks are coming back correctly (that was my bad), but I still don’t know how since I don’t have the “By choice” option showing.
I am working on someone else’s production (doing 508 work) and can’t figure out how this is happening.
The Multiple Response quiz slide does not have the option for By Choice feedback, this is why it is not showing. If you need a different feedback for each answer, you would need to create custom layers and set a trigger to have them show based upon which answer is selected. The trigger would be along the lines of "show layer, when user clicks submit button, on condition the X is selected"
We are having a great difficulty with a customer for whom we developed four training modules in Storyline 2 (originally in Storyline, but now converted).
The difficulty lies in an extremely stringent 508 compliance testing method that they have adopted from Office of Accessible Systems & Technology (OAST), which was made known to us after we completed the modules.
We were originally under the impression that once we made it JAWS compliant, then it would be acceptable. Unfortunately, that is not the case, and we are unfamiliar with their testing method which we were unaware of at the time.
It is throwing back non-compliance errors that lie mainly in the player aspect of Storyline where we cannot make any changes. There are some other aspects, but the deal breakers are those in the player.
Unfortunately, we inherited this project near the end of it and we are at a complete loss in how to handle this situation.
The request is this: Is there any possible way we can have a phone meeting with your technical people who can guide us through the nuances of the software, possibly provide answers to our dilemma, or at least guide us?
Your on-line support and documentation is very helpful in telling us what we can do with Articulate2, but we need to know exactly what we cannot do in terms of the 508 demands that the customer is posing to us. We are going in circles and are in deep need of any kind of assistance you can offer to us so we can come to a conclusion once and for all.
Our goal for this meeting with you is to find out if there are any workarounds, things we might be missing, or just what is being asked of us can’t be done. We have been successful in using the software for other high-profile government clients with excellent results, and we love working with it.
But we need to anticipate for the future and know what we have to deal with once the 508 rears its head so we don’t get trapped in this scenario again. We are in between a rock and a hard place and we can use some direct help.
So, would you please ask if we can make that phone meeting possible and get back to me? I don’t expect it to run long since our questions are direct and specific. I believe you already have a copy of one of the modules for previous questions we had. But, if you would like another copy, please let me know. We have NDA’s with you so there is no worry about that.
Emily, please let me know ASAP, if and when we can set up. My PM will be back next week and would like to be in this meeting.
Let me know if you have other questions and thanks so much for your help.
I have opened up a case for you, however we do not offer phone support. You should be receiving an email shortly, and we can get into more details about the questions you have to see if someone can assist.
I hope I'm in the right place. I'm trying to set feedback in a Multiple choice question to "by choice" but I only have the options "none" or "by question". Here's a screenshot of the options available to me. Am I doing something wrong?
Thanks for reaching out and sharing that screenshot! It looks like you selected a Pick Many question type, so you won't be able to see the option to set feedback By Choice. This user guide on setting feedback shares more:
By Choice: This lets you show different feedback for each answer choice. This option is only available for Multiple Choice, Word Bank, Pick One, Which Word, Freeform Pick One, and Freeform Hotspot questions.
13 Replies
Hi Constantine,
What type of question are you using? The Multiple Choice is the one that offers the By Choice option for Feedback. You may be able to achieve this by making your own slide layers for feedback. Do you have a sample file you could share?
Hi Emily –
Yes, I am using a Multiple Response question, and the Feedbacks are coming back correctly (that was my bad), but I still don’t know how since I don’t have the “By choice” option showing.
I am working on someone else’s production (doing 508 work) and can’t figure out how this is happening.
Thanks.
C
Hi Constantine,
The Multiple Response quiz slide does not have the option for By Choice feedback, this is why it is not showing. If you need a different feedback for each answer, you would need to create custom layers and set a trigger to have them show based upon which answer is selected. The trigger would be along the lines of "show layer, when user clicks submit button, on condition the X is selected"
Let me know if you need anything else.
Yes, I think I get it now (I hope).
Ok, let us know if you need anything moving forward :)
Thank you, Emily. I will.
C
Hi Emily –
I have a request.
We are having a great difficulty with a customer for whom we developed four training modules in Storyline 2 (originally in Storyline, but now converted).
The difficulty lies in an extremely stringent 508 compliance testing method that they have adopted from Office of Accessible Systems & Technology (OAST), which was made known to us after we completed the modules.
We were originally under the impression that once we made it JAWS compliant, then it would be acceptable. Unfortunately, that is not the case, and we are unfamiliar with their testing method which we were unaware of at the time.
It is throwing back non-compliance errors that lie mainly in the player aspect of Storyline where we cannot make any changes. There are some other aspects, but the deal breakers are those in the player.
Unfortunately, we inherited this project near the end of it and we are at a complete loss in how to handle this situation.
The request is this: Is there any possible way we can have a phone meeting with your technical people who can guide us through the nuances of the software, possibly provide answers to our dilemma, or at least guide us?
Your on-line support and documentation is very helpful in telling us what we can do with Articulate2, but we need to know exactly what we cannot do in terms of the 508 demands that the customer is posing to us. We are going in circles and are in deep need of any kind of assistance you can offer to us so we can come to a conclusion once and for all.
Our goal for this meeting with you is to find out if there are any workarounds, things we might be missing, or just what is being asked of us can’t be done. We have been successful in using the software for other high-profile government clients with excellent results, and we love working with it.
But we need to anticipate for the future and know what we have to deal with once the 508 rears its head so we don’t get trapped in this scenario again. We are in between a rock and a hard place and we can use some direct help.
So, would you please ask if we can make that phone meeting possible and get back to me? I don’t expect it to run long since our questions are direct and specific. I believe you already have a copy of one of the modules for previous questions we had. But, if you would like another copy, please let me know. We have NDA’s with you so there is no worry about that.
Emily, please let me know ASAP, if and when we can set up. My PM will be back next week and would like to be in this meeting.
Let me know if you have other questions and thanks so much for your help.
Con Milas
Hi Constantine,
I have opened up a case for you, however we do not offer phone support. You should be receiving an email shortly, and we can get into more details about the questions you have to see if someone can assist.
Thanks!
it has been two years. i have two kids. is there a solution for this.
Hi Ravi,
Feedback By Choice lets you show different feedback for each answer choice. This option is only available for the following question types:
Hello,
I hope I'm in the right place.
I'm trying to set feedback in a Multiple choice question to "by choice" but I only have the options "none" or "by question".
Here's a screenshot of the options available to me.
Am I doing something wrong?
Thanks!
Hi Laurie,
Thanks for reaching out and sharing that screenshot! It looks like you selected a Pick Many question type, so you won't be able to see the option to set feedback By Choice. This user guide on setting feedback shares more:
Thanks!
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