Feedback Master not working
Nov 09, 2020
By
Lucy Wood
I'm having trouble with questions not using the feedback in the attached file (there is only one feedback master). If I insert a question, the correct feedback is not using the green title text, does not left-align text, does use the green Continue button, and the button trigger does not come through. The incorrect feedback and button are red, but the text is not left-aligned and the Continue button's trigger does not carry through.
Instead, I get a blue Continue button and nebulous feedback appears.
I appreciate any help the wonderful community can provide!
3 Replies
Hi Lucy!
Thank you for sharing your project! I don't see any slides in your project, and when I try adding a slide, it doesn't appear. Are you running into this as well? If not, can you share an updated version of your project that includes the question slides you're referring to?
Lastly, which version on Storyline you're using?
Lauren, I'm using 360. I inserted a scene and a T/F question. Thanks for your help on this.
Hi Lucy!
Thank you for sharing the updated project! I also see that behavior with the Feedback Masters, so I've opened a case with our Support Engineers to determine the fix.
I've followed up with you via email to share the next steps. You'll hear from our team shortly!
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