Field Entry & Keystroke Shortcuts on iPad

My group is experiencing issues with typing text and keystrokes on the iPad.

1) Tapping within an entry field will not display the keypad.

2) Tapping in an entry field displays the keypad, but typing on the keys doesn't show letters within the entry fields

3) Pressing keystrokes like Ctrl+F5 and Ctrl+G doesn't do anything in the Apple world; is there a different combination for Refresh and Show Grid in Apple? (I'm off to google this)

Thanks in advance for any observations/insights offered!

 

Deb

1 Reply
Christie Pollick

Hi, Deb -- Many thanks for reaching out, and sorry to hear of your troubles! Please note that shortcut keys are not supported in HTML5 as shown here. For testing purposes, you are welcome to share your file here, or if you need immediate assistance, our Support Engineers are available via this form, as well.