File blocked by another process - Storyline 3

Sep 10, 2019

I've been working on a file and it quit responding so I forced a close by going to Task Manager.  Now, it won't let me open - just says file is blocked by another process. 

I restarted my computer, then saw there was an update today, so installed the update and I still can't open the file.  I can open other Articulate files, but not this one.  Help!!!

3 Replies
Leslie McKerchie

Hi CJ,

Thanks for reaching out and sharing what you are running into with your project file.

I'm glad that Veronica was able to chime in and share her experience and possible solutions.

Since the issue is limited to one file, importing it into a new file may be just the step needed.

Let us know if you need further assistance.

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