File import issue

Nov 18, 2016

When importing a project created by another person, I received a message that said I couldn't. Please see the attachment. I'd appreciate knowing what needs to be done so that we can share our project files. Thanks.

1 Reply
Crystal Horn

Hi Ken!  Sorry you're getting hung up there.  I'm glad to see that the project is located on your C: drive; that would have been the first thing that I check.  From there, I would attempt the following:

I hope those steps help to resolve, but if not, please let us know!

This discussion is closed. You can start a new discussion or contact Articulate Support.