file size and story view issues

*bump*

Hi Eric,

I haven't heard of a file size or slide number limit, but if you're starting to encounter odd behavior as your course approaches a large size, there are a few things you'd want to check into:

• Are you working with local project files? Working off a network or USB drive could cause odd behavior. 
• When was the last time you rebooted Storyline? your computer?
• Are you running a lot of other programs at the same time as Storyline? 
• The minimum system requirements are detailed here ( and you're  within those, but wanted to share for anyone else who ran across this thread.)
• What version of Storyline are you running? We're currently on update 5. 

Hi Ashley,

Thanks for the reply!

• yep - working on a local machine with an SSD
• hmmm, good question...storyline fairly often at the moment but not so much on the laptop (will try that!)
• None - other than Windows 7, it's a laptop specifically for storyline build
• ta!
• Yep I am on update 5

However since my posy I have tried a few different things and I seem to have stumbled across a possible solution.

In my project I had a number of Scenes (approx. 15), I have now merged a lot of these into 3. This has made a big difference.

It seems like Storyline is not a 'fan' of a large number of scenes- is this something that could be looked at?

Once again thanks for the response and the options!!!!

Hi Eric,

Thanks for checking into all those. I feel like I've seen Storyline files with more than 15 scenes...but I could be wrong. Would you be able to share your course with us to take a look or have you already paired down the scenes? If you'd prefer not to share in the forums I can also send you directions to share with me privately. 

Hi all,

Just a thought, we've certainly experienced performance issues when working on larger or particularly media rich courses.

By far the biggest improvement for me was to keep an eye on image size, particularly .pngs. Storyline runs much smoother when I resize images outside of it and bring them in at a smaller resolution. I guess when you scale them down in Storyline it still keeps the original dimensions.

Hope this proves of use.

Alexei.

Hi Alexei,

Thanks for sharing here - and it's a great reminder about media heavy courses drawing on the available memory and resources Storyline is accessing. 

Hi Eric

I always have this problem with large screen capture modules; going to storyview is an exercise in patience.  An approach I have used twice now for large screen capture projects is to make smaller modules; each module is a "lesson" that gets listed on the LMS lynda.com style.  I think for a course you have already developed that approach may or may not be a good fix, it may involve a lot of re-development but it also comes with advantages of more bite-sized learning for the user.

Good to see you on here :)

I've seen some issues with performance when having many scenes and media rich slides as well.

Custom fonts can do the same too, especially on large projects.

I would also suggest sending in your file to the support team. There might be another issue they can solve or identify.

Hi Ashley, yes I have already adjusted it! I did notice that it seems to put pressure on the Physical Memory Cahce when saving...

If you could let me know how to share I would be happy to let you have a look - it is 364,416 KB though!!

I have very few images in tbh, and most of those are from the Character packs. I will watch for that though - thanks Alexei!

HA! Mr M! Small world fella!

Yeah I have done that - but I haven't gone to far as we want users to have as few clicks as possible through the LMS. for example:

PC > 4 modules > each module has 4-6 topics. Within that structure the user then has a range of choices to suit their style!

It's getting better though so thanks . good to see you too ;o)

Thanks Jeff I'll try that!

and thanks all for the comments

I have two files at the moment that are .9gb, 1.45gb that behave well, I have a 250mb that does not like to play well.  I think it is more content than file size.

Hi Eric,

Jeff shared the link on how to connect with our Support engineers who are always happy to take a look at your files. I'll send you directions on how you can share with me privately. 

Thank Ashley!