Thanks for reaching out! We recommend working locally on your desktop or C drive, as working from a network shared drive or the cloud can cause file corruption or prevent you from saving changes.
You can place a copy of your project on a network drive or a USB drive for backup purposes, but avoid reopening the file until you've moved it back to your local hard drive. This article below shares more details on that!
Yes, I am having continuous problems with crashing. I use One Drive with regular syncing to the Cloud. I'm confused if files with the green check are truly local (which according to Microsoft are available on the local computer), but does this meet the Articulate definition of "local"? Thank you!
If your folder automatically syncs with OneDrive, it could cause the same issues as working on a network drive, so we usually recommend disabling the auto-sync to avoid erratic behavior.
3 Replies
Hi Beth,
Thanks for reaching out! We recommend working locally on your desktop or C drive, as working from a network shared drive or the cloud can cause file corruption or prevent you from saving changes.
You can place a copy of your project on a network drive or a USB drive for backup purposes, but avoid reopening the file until you've moved it back to your local hard drive. This article below shares more details on that!
Yes, I am having continuous problems with crashing. I use One Drive with regular syncing to the Cloud. I'm confused if files with the green check are truly local (which according to Microsoft are available on the local computer), but does this meet the Articulate definition of "local"? Thank you!
Hi, Stephanie.
If your folder automatically syncs with OneDrive, it could cause the same issues as working on a network drive, so we usually recommend disabling the auto-sync to avoid erratic behavior.
Let me know if you have additional questions!