Fill in the blank question issue in French language

Hi All,

Can someone please help me? We were developing a French project in Storyline and I was not getting correct answer and not able to get the score when i have entered French text under "Acceptable Answers" field in the Fill in the Blank question. Any ideas? (do i need to change font face/ some other settings)

Kind Regards,

Jyothi

9 Replies
Ashley Terwilliger-Pollard

Hi Jyothi,

This was an issue fixed in Update 2 of Storyline, as you'll see here. We're now into update 3 which was released in May 2013. If you're unsure which version of Storyline you have, you can go to the Help tab -> About Articulate Storyline to confirm which version you're using. So if you'd like to submit a Support case or share your .STORY file here we'd be happy to take a look.  

Dennis Hall

Hi Ashley and Jyothi:

I was able to isolate the issue to being the " ' " character in the answer. By changing the correct answer to (Déesse de immortalité) which is not perfect French, but does say the same thing. I get the answer correct.

Ashley: This is a UTF-8 character support (locale) issue in Storyline.

Best Regards,

Dennis Hall

Ashley Terwilliger-Pollard

Just to update this thread, it was confirmed that the apostrophe was causing the issue - and it was causing different issues in PPT vs. Storyline as the apostrophe's are a bit different. In PowerPoint the apostrophe would be the one with a curve whereas the apostrophe that is produced when typing in on a web browser (and also in Articulate Storyline),would be the straight one. Hope that helps anyone following along!