Fill In the Blank Quiz Retry Problem

Hi Julia,

There was a pretty interesting discussion on this. Looks like Nancy provided some very helpful information that may help you out with this.

Take a look:

To make sure those results get cleared out, you have to add a Reset Results trigger to clear them

Let me know how it turns out.

Thanks!

Hi Christine,

Thanks for responding to my post. Yes, I have a reset results trigger attached to the retry quiz button. All other results reset. Only the Fill-In-The-Blank retains it's original state.

Good morning Julia,

Any chance you can post your .STORY file here so I (or other community members) can take a look? 

Good morning Christine,

I've attached the assessment portion of the module. I noticed also, the fill-in-the-blank is not recognizing the correct answer when it is entered. Thanks for taking a look at it.

Hi Julia,

I'm so sorry I wasn't able to get back to you sooner. I did take a look at the file, but I'm not having any luck with it. Would you mind submitting it in a support case? Or, if you'd like, I can submit one on your behalf. Maybe our support team can shed some light or suggestions for this course.

Hi Christine,

If you wouldn't mind submitting the case, I would really appreciate it.

Thank you.

Hi Julia,

I've submitted the case and provided information for this thread, just in case our support team needs to take a look. I've also provided your file in the case, so they can take a look.

I'll be sure to follow the progress and follow up with you.

Thanks again!

You're welcome. Thanks for the help.

Hi,

Did you all ever find a solution for this?  I am having the same issue and followed all of the suggestions given by Nancy in the thread linked above.  It is still not clearing out the fill-in-the blanks!  I am only testing in preview, is that the problem??  I am using a Question Bank if that may be complicating things.  Thanks for any advice anyone has.

Hi Roxanne,

I did receive a reply from Articulate's product support. Apparently this is a known bug that occurs only on Fill-In-The-Blanks that are in a Question Bank. They don't yet have a solution for the issue. Support did recommend I try this:

"In the Fill in the Blank question, add this trigger to the slide

Set TextEntry equal to (blank)          

As I was out of time to correct/debug my assessment I just dropped the question from the bank. Maybe when they update the software I'll give it another go.

Hope this is helpful,

Julia

Thanks so much, Julia!  I will give it a try, makes sense that it should work.  I really appreciate the quick response. 

You're welcome. Good luck!

It worked just fine, thanks for the workaround!

Glad it helped!