Fill In the Blank Quiz Retry Problem

Mar 06, 2013

Hi everyone,

I am having a problem with a fill-in-the-blank question in my assessment.

The assessment is a 10 question quiz, drawn from an 18 item question bank. I have one fill-in-the blank question. The problem occurs after the quiz has been completed. If the student does not pass the quiz, and they click Retry Quiz on the results page, all questions return to their initial state except the fill-in-the-blank. The student's previous response remains in the text box. I experimented with the Slide Property for Revisiting, but that does not seem to change what happens. Has anyone else experienced this?

Thanks,

Jula

14 Replies

Christine Hendrickson
Staff

11 years ago03/06/13 at 1:41 pm (UTC)

Hi Julia,

There was a pretty interesting discussion on this. Looks like Nancy provided some very helpful information that may help you out with this.

Take a look:

To make sure those results get cleared out, you have to add a Reset Results trigger to clear them

Let me know how it turns out.

Thanks!

Julia Koller
Author

11 years ago03/06/13 at 2:19 pm (UTC)

Hi Christine,

Thanks for responding to my post. Yes, I have a reset results trigger attached to the retry quiz button. All other results reset. Only the Fill-In-The-Blank retains it's original state.

Christine Hendrickson
Staff

11 years ago03/07/13 at 6:23 am (UTC)

Good morning Julia,

Any chance you can post your .STORY file here so I (or other community members) can take a look?

Julia Koller
Author

11 years ago03/07/13 at 7:37 am (UTC)

Good morning Christine,

I've attached the assessment portion of the module. I noticed also, the fill-in-the-blank is not recognizing the correct answer when it is entered. Thanks for taking a look at it.

assessment.story

Christine Hendrickson
Staff

11 years ago03/07/13 at 12:12 pm (UTC)

Hi Julia,

I'm so sorry I wasn't able to get back to you sooner. I did take a look at the file, but I'm not having any luck with it. Would you mind submitting it in a support case? Or, if you'd like, I can submit one on your behalf. Maybe our support team can shed some light or suggestions for this course.

Julia Koller
Author

11 years ago03/07/13 at 12:44 pm (UTC)

Hi Christine,

If you wouldn't mind submitting the case, I would really appreciate it.

Thank you.

Christine Hendrickson
Staff

11 years ago03/07/13 at 12:59 pm (UTC)

Hi Julia,

I've submitted the case and provided information for this thread, just in case our support team needs to take a look. I've also provided your file in the case, so they can take a look.

I'll be sure to follow the progress and follow up with you.

Thanks again!

Julia Koller
Author

11 years ago03/07/13 at 1:01 pm (UTC)

You're welcome. Thanks for the help.

Roxanne Wood

11 years ago03/18/13 at 9:00 am (UTC)

Hi,

Did you all ever find a solution for this? I am having the same issue and followed all of the suggestions given by Nancy in the thread linked above. It is still not clearing out the fill-in-the blanks! I am only testing in preview, is that the problem?? I am using a Question Bank if that may be complicating things. Thanks for any advice anyone has.

Julia Koller
Author

11 years ago03/18/13 at 9:06 am (UTC)

Hi Roxanne,

I did receive a reply from Articulate's product support. Apparently this is a known bug that occurs only on Fill-In-The-Blanks that are in a Question Bank. They don't yet have a solution for the issue. Support did recommend I try this:

"In the Fill in the Blank question, add this trigger to the slide

Set TextEntry equal to (blank)

As I was out of time to correct/debug my assessment I just dropped the question from the bank. Maybe when they update the software I'll give it another go.

Hope this is helpful,

Julia